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Satisfaction Guaranteed

Our compliance products set the industry standard. That's why, if you are not 100 percent satisfied, you can simply return your unused purchase within 30 days for a full refund. ​Please note: Shipping and handling charges are non-refundable.

Payment Methods

We accept the following credit cards: American Express, MasterCard and Visa.

Sales Tax

For orders in California, sales tax is calculated at state level. For orders in Sacramento City, Sacramento County and the City of West Sacramento local and state tax apply. For orders outside California, there is no sales tax.

The Internet Tax Freedom Act, signed into law on Oct. 21, 1998, does not, as some have asserted, preclude sales and use taxes on any and all commerce conducted over the Internet. State and local governments are allowed to impose sales and use taxes on all such electronic sales, provided that the tax (and its rate) are the same as that which would be imposed on the transactions if they were conducted in a more traditional manner, such as over the phone or through mail order.

International Orders

We accept orders from Canada through the Web site but do not process any other international orders online. Please call (800) 331-8877 to place any internatio​nal order.

Return Policy

All products may be returned within 30 days for a refund. Shipping and handling are nonrefundable. A 15 percent restocking charge will be assessed after 60 days on all returns. No credit will be given after four months from the date invoiced.

A return authorization number is required for all returns. Call (800) 331-8877 to obtain a return number. All shipments must be returned via UPS or other traceable method (certified/insured) to prevent loss. Any package returned to the California Chamber of Commerce but not received (lost) will continue to be due and payable.

​Items missing from the delivery must be reported within 30 days.

Please use this shipping address for returns:
California Chamber of Commerce
920 Riverside Pkwy., Ste. 30
West Sacramento, CA 95605​​

Secure Shopping

We use Secure Sockets Layer (SSL) and VeriSign to encrypt your credit card number, name and address before transmission, so only CalChamber is able to decode your information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), the SSL is active and your information is secure. Most browsers offer additional security alerts as well.

With regard to overall security, we always use industry standard encryption technologies when transferring and receiving data exchanged with our site. The facilities that house our servers are physically secured to protect against the loss, misuse or alteration of all data and information collected.

Contact Us

Customer Service & Support H​ou​r​​s
​Monday-Thursday 8am-5pm PST, Friday 8am-4pm PST​

Customer Service & Support

(800) 331-8877
E-mail Us

Membership Services

(800) 649-4921

Technical Support

(800) 700-4044
E-mail Support

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