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Order Status

Track Your Order

To track the status of a recently placed order, log in to Your Account with the e-mail address and password you used during Web order purchase, and select Order History. If you forgot your password, please use the Forgot Password feature.

If you did not order through the Web site but still want to track your order or look at your order history, go to Your Account and create an account. Our database will match up your company name and e-mail address to your existing record so you can create an account. After you create your account, you can log in to Your Account using your e-mail address and password and check orders, etc.

You will receive a shipping confirmation e-mail after the order has been shipped that includes your tracking number and the items that have been shipped.

Order Confirmation

On the last page of the order process on the Web site, you will receive your order confirmation. On that confirmation, your invoice total is calculated, including the tax, shipping charges and any applicable discounts. An e-mail will follow that we have received your order and it will list your order in detail with the expected arrival time. If you ordered software by credit card, you will see your unlocking code on the order confirmation.