Product and Ordering Support

Please note: Shipping and handling charges are non-refundable.

Satisfaction Guaranteed

Our compliance products set the industry standard. That's why, if you are not 100 percent satisfied, you can simply return your unused purchase within 30 days for a full refund.

Payment Methods

We accept ACH, checks and the following credit cards: American Express, MasterCard and Visa.

Sales Tax

For orders in California, sales tax is calculated at state level. For orders in Sacramento City, Sacramento County and the City of West Sacramento local and state tax apply. For orders outside California, there is no sales tax.

The Internet Tax Freedom Act, signed into law on Oct. 21, 1998, does not, as some have asserted, preclude sales and use taxes on any and all commerce conducted over the Internet. State and local governments are allowed to impose sales and use taxes on all such electronic sales, provided that the tax (and its rate) are the same as that which would be imposed on the transactions if they were conducted in a more traditional manner, such as over the phone or through mail order.

International Orders

We can not process international orders online.

Return/Cancellation Policy and Instructions

Click to view our Return/Cancellation Policy, and Return Instructions.

Secure Shopping

We use Secure Sockets Layer (SSL) and VeriSign to encrypt your credit card number, name and address before transmission, so only CalChamber is able to decode your information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), the SSL is active and your information is secure. Most browsers offer additional security alerts as well.

With regard to overall security, we always use industry standard encryption technologies when transferring and receiving data exchanged with our site. The facilities that house our servers are physically secured to protect against the loss, misuse or alteration of all data and information collected.