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FAQs​


Employee Handbook Creator FAQs

For FAQs and an overview of CalChamber's Employee Handbook Creator, please visit the CalChamber's store product page by clicking here.

California Labor Law Digest FAQs

For FAQs and an overview of the California Labor Law Digest, please visit the CalChamber's store product page by clicking here.

Learning Management System (LMS) FAQs

For FAQs and an overview of the Learning Management System (LMS), please visit the CalChamber's store product page by clicking here.

How are shipping charges calculated?

For an overview of shipping information, please click here.

How do I track the status of my order?

To learn more about tracking your order, click here.

​​​What is an access code?

To learn more about software access codes, click here.

​​​How do I subscribe to CalChamber​ e-mails?

To learn more about subscribing to our e-mails, click here.

Can I return an item I purchased?

All products may be returned within 30 days for a refund. Shipping and handling are nonrefundable. A 15 percent restocking charge will be assessed after 60 days on all returns. No credit will be given after four months from the date invoiced.

A return authorization number is required for all returns. Call (800) 331-8877 to obtain a return number. All shipments must be returned via UPS or other traceable method (certified/insured) to prevent loss. Any package returned to the California Chamber of Commerce but not received (lost) will continue to be due and payable.

Items missing from the delivery must be reported within 30 days.

How do I reset my account password?​

Coming soon

​Why should I become a registered user?

By creating an account, you gain access to valuable tools to help make your shopping experience faster and easier. With an account at CalChamber, you have access to order management features such as tracking a specific order, getting a two-year history of all orders (both Web and non-Web), reviewing standing orders and accessing software unlocking codes. Account management features include updating your personal information, company information and address book, as well as changing your password.​​​​

Contact Us


Customer Service & Support H​ou​r​​s
​Monday-Thursday 8am-5pm PST, Friday 8am-4pm PST​

Customer Service & Support

(800) 331-8877
E-mail Us

Membership Services

(800) 649-4921

Technical Support

(800) 700-4044
E-mail Support

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