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Training

Educate your employees by helping them understand what harassment encompasses, how to respond to sexual harassment situations and how to avoid conduct that could put your company at risk.

California companies with 50 or more employees are required by law to provide all supervisors two hours of sexual harassment prevention training within six months of hire or promotion, and every two years thereafter.

Reduce the risk of sexual harassment in your nationwide workforce. Employees learn about sexual harassment, discriminatory behavior and conduct that creates a hostile workplace. Developed by legal and HR training experts, the course covers key federal laws.

Reduce the risk of sexual harassment in your offices outside California, Connecticut or Maine by educating your supervisors on workplace behaviors that break sexual harassment laws. CalChamber's online, self-paced course guides supervisors through key federal discrimination and sexual harassment laws, relates these laws to everyday workplace behaviors and provides the legal definitions of discrimination and harassment.

Employers must tread carefully when it comes to privacy rights. With ever-changing innovations in technology, it’s important to know the limits you can place on mobile device use, emails and other employee communications during and outside of work.

An employee handbook is one of the best ways to clearly communicate your workplace policies and protect your business from employee lawsuits. Learn what policies are critical to include and why.

California's wage and hour laws present a tricky path if you're not clear on the rules for paying nonexempt employees. Use this opportunity to better understand when and at what rate of pay you must compensate your nonexempt employees.

This course is geared to anyone who wants a working understanding of accounting and bookkeeping functions. It familiarizes you with basic accounting principles and concepts that set the groundwork for more advanced learning in this area.

This course provides guidelines and best practices for speaking and writing across cultures, keeping your audience's cultural expectations in mind.

This course is for anyone who wants to develop or refresh their interpersonal communication skills. It shows you how the essential elements of trust, credibility, and specific communication behaviors project confidence in your verbal and nonverbal interactions.

This course covers tried-and-true guidelines for effective e-mails, the fundamental elements every e-mail should contain, and the importance of keeping e-mails concise. It also addresses the etiquette for using instant messaging programs as an extension of e-mail.

This course introduces the essential skills for professional telephone calls. It covers best practices for making and receiving calls, recording and leaving voice mail messages, as well as etiquette guidelines for using cell phones.

This course takes you through the various levels of listening, and outlines behaviors and thought patterns that demonstrate key active listening techniques. It also highlights the important skill of providing verbal feedback to demonstrate or clarify your understanding of the speaker's communication.

This course covers how to build rapport with customers through a positive, customer-focused attitude that creates a connection, pays close attention to their needs, and understands their feelings by empathizing with them.

This course explores typical trouble spots in dealing with angry customers, including reasons for customer dissatisfaction and things customer service people should refrain from saying or doing to avoid adding to the customer's frustration.

This course educates all levels of employees on business ethics and the important role they play in your company - a business without ethics is a business at risk.

This course is designed to raise employee awareness about conflicts of interest in the workplace: what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee.

This course helps individuals who work with private information understand the ways that this information can be disclosed inadvertently so it doesn't fall into the wrong hands.

This course describes how to carry out effective coaching sessions, including clarifying the coachee's situation and determining the best options for your coachee to work with. It also provides actions for wrapping up a coaching session, such as getting commitment, identifying obstacles, creating a plan with deadlines, and agreeing on support going forward.

This one-hour course creates awareness of the concepts and benefits of a corporate code of conduct, and offers practical advice on how to apply the code to ethical dilemmas in a business environment.

This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI).

This course provides an understanding of why motivating strategies are important as a leader. It also provides practical techniques for encouraging motivation among employees in your organization.

This course guides you through numerous methods and strategies for effectively influencing a team to accept your ideas. Learn the importance of political awareness and the essential skills involved in using positive politics and avoiding negative politics when persuading others.

This course teaches the importance of building a motivating atmosphere that supports organizational change, as well as creating short-term wins and vision. It highlights techniques such as encouraging open communication, listening to employees' feelings, checking for understanding, and taking employee input into consideration.

This course describes how to carry out effective coaching sessions, including clarifying the coachee's situation and determining the best options for your coachee to work with. It also provides actions for wrapping up a coaching session, such as getting commitment, identifying obstacles, creating a plan with deadlines, and agreeing on support going forward.

This course helps clarify talent management's key role in helping an organization perform at its peak. It introduces and defines talent management, describing key concepts related to it. It also points to why effectively managing talent is so important.

Most new managers don't realize how much their new role differs from that of an individual contributor. This course covers the typical demands and constraints of a manager's job, and describes strategies for dealing with common mistakes of first-time managers.

This course identifies strategies to help you become aware of your attitudes toward diversity; increase your acceptance of diverse cultures, people, and ideas; and become an advocate for diversity within the workplace.

This course focuses on ways to analyze your current use of time, including using a time log to document and then assess your time use. It also describes how your energy levels and personality affect how you manage time, and outlines ways to better manage time in accordance with your personality type and energy cycle.

This course focuses on ways to prioritize your workload, and how to sequence and queue tasks to help improve your time management. It also describes how to estimate time frames so you can schedule your tasks effectively and meet your deadlines.

This course focuses on techniques for maintaining work/life balance. It includes recognizing the behaviors of passiveness, aggressiveness, and assertiveness, and how they affect a person's ability to find balance in life.

This course explores the conditions in the work environment that help encourage team creativity, such as diversity among team members. It also describes team methods for fostering creativity, including brainstorming and role playing techniques.

This course provides a better understanding of the problem-solving process, the essential skills, and the required competencies, as well as an awareness of the mind traps and pitfalls that impair the process.

This course introduces the fundamentals of decision making and illustrates techniques to help you become an effective decision maker. It describes the factors influencing your decision-making style, showing you how to adapt that style to a given situation.

This course covers strategies and techniques to help you become an effective and valued member of your team. Explore ways for adopting a positive approach, and learn how to work proactively and collaboratively with team members to achieve your team's goals.

This course teaches the fundamentals of project management to someone who is not a professional project manager so he or she can supervise and control projects related to their area of responsibility within the organization.