Educate your employees by helping them understand what harassment encompasses, how to respond to sexual harassment situations and how to avoid conduct that could put your company at risk.
California companies with 50 or more employees are required by law to provide all supervisors two hours of sexual harassment prevention training within six months of hire or promotion, and every two years thereafter.
Reduce the risk of sexual harassment in your nationwide workforce. Employees learn about sexual harassment, discriminatory behavior and conduct that creates a hostile workplace. Developed by legal and HR training experts, the course covers key federal laws.
Reduce the risk of sexual harassment in your offices outside California, Connecticut or Maine by educating your supervisors on workplace behaviors that break sexual harassment laws. CalChamber's online, self-paced course guides supervisors through key federal discrimination and sexual harassment laws, relates these laws to everyday workplace behaviors and provides the legal definitions of discrimination and harassment.
Employers must tread carefully when it comes to privacy rights. With ever-changing social media and other technological innovations in communication, what limits can employers place on employee communications at work and outside of work?
An employee handbook is one of the best ways to clearly communicate your workplace policies and protect your business from employee lawsuits. Learn what policies are critical to include and why.
California's wage and hour laws present a tricky path if you're not clear on the rules for paying nonexempt employees. Use this opportunity to better understand when and at what rate of pay you must compensate your nonexempt employees.
Harassment and discrimination claims are filed every day against employers large and small. Learn what policies and practices you can implement to reduce your risk of harassment and discrimination claims.
Whether handled internally or externally, workplace investigations into an allegation of harassment or other misconduct require thorough planning, impartiality and confidentiality. Gain insight into this important process before taking any disciplinary action.
Not every job requires a regular full-time or even part-time employee. But you do have options for getting the work done.
Why should companies involve the HR department in business planning? It ensures set goals are realistic from a staffing and training perspective.
At some point, every manager faces an employee discipline issue. Learn what steps you can take to effectively handle employee behavior problems and resolve unsatisfactory performance.
Our employment law experts will guide you through new California pregnancy disability leave (PDL) and disability discrimination regulations and their impact on employers.
Keeping on top of the latest employment laws in California is essential to your HR compliance in 2013.
An effective performance appraisal reviews job duties, sets expectations and provides consistent performance standards. In fact, a fair, consistent and well-documented appraisal helps improve work performance and can prevent legal problems down the road.
Requests for leaves of absence often present complex scenarios for employers, especially since California laws differ greatly from laws in other states or federal law.
The question of whether employers must ensure employees take breaks or must simply provide breaks has been a source of significant litigation in both federal and state courts.
Cal/OSHA has adopted specific regulations to protect employees who work outdoors. Employers with outdoor workers must train their supervisors to recognize the symptoms of heat illness and take steps for prevention.
If you find California's wage and hour laws for nonexempt employees confusing, you're not alone. Let CalChamber clarify proper compensation practices and your scheduling options.
This seminar zeroes in on challenging issues you face on a regular basis, in the areas of hiring, wage and hour, harassment, and discipline and termination. Look to our employment law experts for insightful answers to your compliance questions on those topics.
This course is geared to anyone who wants a working understanding of accounting and bookkeeping functions. It familiarizes you with basic accounting principles and concepts that set the groundwork for more advanced learning in this area.
This course provides guidelines and best practices for speaking and writing across cultures, keeping your audience's cultural expectations in mind.
This course is for anyone who wants to develop or refresh their interpersonal communication skills. It shows you how the essential elements of trust, credibility, and specific communication behaviors project confidence in your verbal and nonverbal interactions.
This course covers tried-and-true guidelines for effective e-mails, the fundamental elements every e-mail should contain, and the importance of keeping e-mails concise. It also addresses the etiquette for using instant messaging programs as an extension of e-mail.
This course introduces the essential skills for professional telephone calls. It covers best practices for making and receiving calls, recording and leaving voice mail messages, as well as etiquette guidelines for using cell phones.
This course takes you through the various levels of listening, and outlines behaviors and thought patterns that demonstrate key active listening techniques. It also highlights the important skill of providing verbal feedback to demonstrate or clarify your understanding of the speaker's communication.
This course covers how to build rapport with customers through a positive, customer-focused attitude that creates a connection, pays close attention to their needs, and understands their feelings by empathizing with them.
This course explores typical trouble spots in dealing with angry customers, including reasons for customer dissatisfaction and things customer service people should refrain from saying or doing to avoid adding to the customer's frustration.
This course educates all levels of employees on business ethics and the important role they play in your company - a business without ethics is a business at risk.
This course is designed to raise employee awareness about conflicts of interest in the workplace: what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee.
This course helps individuals who work with private information understand the ways that this information can be disclosed inadvertently so it doesn't fall into the wrong hands.
This course describes how to carry out effective coaching sessions, including clarifying the coachee's situation and determining the best options for your coachee to work with. It also provides actions for wrapping up a coaching session, such as getting commitment, identifying obstacles, creating a plan with deadlines, and agreeing on support going forward.
This one-hour course creates awareness of the concepts and benefits of a corporate code of conduct, and offers practical advice on how to apply the code to ethical dilemmas in a business environment.
This course presents an overview of HIPAA (the Health Insurance Portability and Accountability Act), outlining the main components and identifying who is covered by the Act. It examines the privacy provisions under HIPAA as they relate to protected health information (PHI).
This course provides an understanding of why motivating strategies are important as a leader. It also provides practical techniques for encouraging motivation among employees in your organization.
This course guides you through numerous methods and strategies for effectively influencing a team to accept your ideas. Learn the importance of political awareness and the essential skills involved in using positive politics and avoiding negative politics when persuading others.
This course teaches the importance of building a motivating atmosphere that supports organizational change, as well as creating short-term wins and vision. It highlights techniques such as encouraging open communication, listening to employees' feelings, checking for understanding, and taking employee input into consideration.
This course helps clarify talent management's key role in helping an organization perform at its peak. It introduces and defines talent management, describing key concepts related to it. It also points to why effectively managing talent is so important.
Most new managers don't realize how much their new role differs from that of an individual contributor. This course covers the typical demands and constraints of a manager's job, and describes strategies for dealing with common mistakes of first-time managers.
This course explores the basics of Microsoft Excel 2010, including opening the application, creating new spreadsheets, entering data, and using AutoFill features. It also provides an introduction to the many tools that will help you create and use your spreadsheets productively.
This course shows you how to move around the Microsoft Excel 2010 interface, using the various keys on the keyboard. It also covers ways you can view and arrange workbooks and worksheets most usefully, as well as how to access Excel's many Help features.
This course explores key features and enhancements in the Microsoft Office 2010 suite of products, including Office Backstage, Live Preview Paste, Sparklines, Slicers, graphic and video creation and editing tools, PowerPoint Broadcast Service, screenshot capture and clipping tools, Web Apps and Office Mobile.
This course examines the features and enhancements of Microsoft Office 2010, focusing on the perspective of Office 2003 users who are migrating to Office 2010. It outlines significant interface changes that apply to all Office applications, as well as significant features and enhancements in Word and Excel 2010.
This course addresses the basic features and functionality of Microsoft Outlook 2010, including an introduction to the redesigned interface, how to create e-mail messages, and view and reply to incoming e-mails.
Using Microsoft Outlook 2010 you can create e-mail messages with compelling visuals and graphics. This course discusses working with attachments in Outlook 2010, as well as including graphics, tables, symbols, and links in your messages. It also covers adding signatures and auto replying to messages.
This course introduces the main components of the Microsoft PowerPoint 2010 interface. It covers opening and saving a presentation, working with slides, formatting text and text boxes, and using templates and themes to create professional looking presentations.
This course explores Microsoft Word 2010 features that let you create attractive and engaging documents. It also covers other basics of using Microsoft Word 2010, as well as introduces the many tools that help you create and edit your documents.
This course explores the basic navigation features of Microsoft Word 2010. It also demonstrates how to use Word's Full Screen Reading view to page through a file as if it were a printed document, and how to use Word's Outline view to organize your document.
This course provides an overview of project management fundamentals, including the stages of a project lifecycle, the basic project management processes, and how Microsoft Project 2010 project management software benefits both the manager and the project itself.
This course identifies strategies to help you become aware of your attitudes toward diversity; increase your acceptance of diverse cultures, people, and ideas; and become an advocate for diversity within the workplace.
This course focuses on ways to analyze your current use of time, including using a time log to document and then assess your time use. It also describes how your energy levels and personality affect how you manage time, and outlines ways to better manage time in accordance with your personality type and energy cycle.
This course focuses on ways to prioritize your workload, and how to sequence and queue tasks to help improve your time management. It also describes how to estimate time frames so you can schedule your tasks effectively and meet your deadlines.
This course focuses on techniques for maintaining work/life balance. It includes recognizing the behaviors of passiveness, aggressiveness, and assertiveness, and how they affect a person's ability to find balance in life.
This course explores the conditions in the work environment that help encourage team creativity, such as diversity among team members. It also describes team methods for fostering creativity, including brainstorming and role playing techniques.
This course provides a better understanding of the problem-solving process, the essential skills, and the required competencies, as well as an awareness of the mind traps and pitfalls that impair the process.
This course introduces the fundamentals of decision making and illustrates techniques to help you become an effective decision maker. It describes the factors influencing your decision-making style, showing you how to adapt that style to a given situation.
This course covers strategies and techniques to help you become an effective and valued member of your team. Explore ways for adopting a positive approach, and learn how to work proactively and collaboratively with team members to achieve your team's goals.
This course teaches the fundamentals of project management to someone who is not a professional project manager so he or she can supervise and control projects related to their area of responsibility within the organization.