When a disability or the need for an accommodation is not known or obvious, you can ask an employee for reasonable documentation about his/her disability and its functional limitations that require reasonable accommodation.
Documentation is sufficient if it:
- Describes the nature, severity and duration of the employee's impairment
- Describes the activity that the impairment limits and the extent to which the impairment limits the employee's ability to perform the activity
- Substantiates the need for the requested reasonable accommodation