Accessibility

If your business or property is open to the public, it must meet certain accessibility standards created by federal and state law. These requirements apply to a range of potential conditions, which can include such commonplace items as round doorknobs or faucet handles, unsecured floor mats, high customer service counters and/or high doorway thresholds.

In addition, accessibility standards may also apply to a company's website and customer service policies and procedures that may not be appropriate for people with disabilities.​​​​​​​​​​​​​​​

  • Accessibility Federal Law

    Accessibility Federal LawThe ADA prohibits discrimination against people with disabilities in nearly every aspect of daily life, and established accessibility requirements for businesses of nearly every size and type.   More »

    Read about new 2011 regulations.
  • Accessibility California Law

    Accessibility California LawCalifornia law creates a higher practical standard for accessibility than the ADA and many other state laws, but considerable confusion exists about exactly what this means at any particular property.   More »

  • Accessibility in Public Areas

    Accessibility in Public AreasA majority of accessibility claims fall into a fairly small group of common categories in public areas.  More »

  • Accessibility Remedies for Small Business Owners

    Accessibility Remedies for Small Business OwnersTo help businesses identify and understand California's various accessibility standards and requirements, the Legislature passed the Construction-Related Accessibility Standards Compliance Act .  More »